1. Return Eligibility

Customers may request a return within 30 calendar days from the date of delivery.

To be eligible for a return, items must:

• Be unused and in their original condition.

• Be returned with the original packaging whenever possible.

• Not be damaged due to misuse, improper handling, or normal wear and tear.

Customized or personalized products are non-returnable unless they arrive damaged, defective, or incorrect.

2. Return Address

HAMMERHAND LTD

146 Manor Way

Borehamwood

England

WD6 1QX

United Kingdom

3. How to Return an Item

Before returning any product, please contact our customer support by email and provide your order number together with the reason for the return.

After receiving return authorization, please send the item to the return address listed above.

4. Return Shipping Costs

Customers are responsible for return shipping costs when:

• Ordering the wrong product.

• Changing their mind after purchase.

• Providing an incorrect delivery address.

HAMMERHAND LTD will pay the return shipping cost if:

• The item arrives damaged.

• The item is defective.

• The wrong product was shipped.

5. Refund Processing

After we receive and inspect the returned item, approved refunds will normally be processed within approximately 3 business days. The time required for funds to appear in your account depends on your payment provider or bank.

6. Non-Returnable Items

Returns will not be accepted if:

• More than 30 days have passed since delivery.

• The product has been used or damaged by the customer.

• The item is a customized or personalized product without any manufacturing defect.

7. Contact Information

If you have any questions regarding returns or refunds, please contact us.

Email: hammerha1@outlook.com

Phone: +44 7957 903717